Rob BignallSales Director
I have spent all my life on the tools, as a craftsman and in construction from Carpenter to Joiner and now I am in the office undertaking the retail sales and surveys. I am a firm believer in good, honest advice and I am always happy to help. In my spare time, I enjoy spending time with my two beautiful daughters and my grandchildren. I also love my motorbike, car racing and listening to live music in the local.
Steve GaneInstallation Manager
I am a spurs fan but don’t hold that against me. A family man through and through, kids, dog and grey hairs. Like my colleague and close friend Rob, I have spent all my life on the tools as a craftsman and in construction. I might be a company director but I also like to get my hands dirty so I manage all projects on site. I am here for our customers A man of few words but when I speak they listen, I talk sense. I’m referred to as the grumpy one, I see myself as the founding member of the old men’s grumpy club, I had fun once but it was awful.
Jason KnightTrade Sales Manager
Would you believe I started out as a banker?! That’s a banker! I spent most of my 20’s in the financial world and then by chance ended up in the window industry. I am extremely lucky to have a wonderful family and a couple of Cavalier King Charles Spaniels thrown into the mix. With a wealth of customer service training, I love dealing with trade customers and building lasting relationships. It doesn’t take much to be kind, courteous and helpful but that’s what I like doing and I like to think I do it well.
Sarah CollettProjects Manager
I am a Royal…and by Royal, I mean a massive fan of Reading FC. Football is my passion, and this is something shared with my husband and children, although we all support different teams! I appreciate the importance of having a strong team, all sharing the same ethos, from my years working in hospitality and this is reflected in my attitude and personality. As Project Manager, I make certain that all jobs run smoothly and my extensive customer service background and organisational skills ensure that you, our customer, is updated from quote to completion to guarantee complete satisfaction.
Suffolk window collection transforms period home
"The windows look stunning, they really freshen up our home but critically we’ve noticed a massive thermal improvement inside our home. Team Frames Retail really have been superb. They are extremely knowledgeable with the making sure the product is perfect for you and their customer service has just been excellent throughout the entire process. I wouldn’t hesitate in recommending them."- Customer, Southern Counties